Zizq Privacy Policy

Last updated: 2026-04-18

Zizq is operated by Zizq Labs ("we", "us", "our").

Zizq is designed to be anonymous by default. You can download and run the software without providing any personal information.

We only collect personal information when you choose to interact with us (for example, by purchasing a license or submitting a contact form).


1. Information We Collect

Purchases

If you purchase a license, we collect:

  • Name
  • Email address
  • Organization name
  • Country

We may also collect additional information required for billing, accounting, or tax compliance.

Payments are processed by Stripe. We do not store your payment card details.


Contact Form

If you contact us, we collect:

  • Name
  • Email address
  • Role
  • Any information you choose to include in your message

Use of the Software

We do not collect personal data from your use of the Zizq software itself.

The software runs on your infrastructure and does not send usage data back to us.


2. How We Use Information

We use your information to:

  • Process purchases and issue licenses
  • Respond to enquiries and provide support
  • Send transactional emails (e.g. receipts, license delivery, renewal reminders), including via third-party email providers
  • Maintain records for accounting and tax purposes
  • Perform basic internal analytics to improve the product

We do not use your data for advertising, profiling, or resale.


3. Sharing of Information

We do not sell your personal information.

We only share information where necessary to operate the service, including:

  • Payment processing via Stripe
  • Email delivery via Mailgun
  • Legal or regulatory requirements

These providers only receive the information necessary to perform their role.

We may use additional or alternative service providers in the future (for example, hosting or email delivery). They will only receive the information necessary to perform their function.


4. Data Retention

We retain your information for as long as necessary to:

  • Provide the service
  • Comply with legal, tax, and accounting obligations

5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data

To make a request, contact:

support@zizq.io


6. Security

We take reasonable steps to protect your information.

However, no system is completely secure, and we cannot guarantee absolute security.


7. International Users

Zizq is operated from Australia. Your information may be processed in Australia and in other countries where our service providers operate.


8. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised "Last updated" date.


9. Contact

If you have questions about this Privacy Policy, contact:

support@zizq.io